Your money is safe with us
Book with Confidence
We are a member of ABTA, Membership Number P7336 which means you have the benefit of ABTA’s assistance and Code of Conduct.
All the package holidays we sell are covered by a scheme protecting your money if the supplier fails.
If you buy in the UK a land or sea-based package holiday, such as a coach, rail or cruise holiday from an ABTA Member, your money and holiday will be protected by ABTA’s financial protection scheme.
This means that if your travel company goes out of business and your holiday cannot take place, you will be entitled to a refund, which includes your hotel costs. If you’re abroad, your transport home will be covered.
If your ABTA travel agent goes out of business and has not passed the money you’ve paid them to your ABTA tour operator, don’t worry, we will make payment to them on your behalf and you will be able to go on your holiday.
If you book your holiday from outside the UK, this protection won’t apply unless the ABTA Member has opted to voluntarily protect your holiday with us, or unless a different scheme applies. You must enquire with your travel company to see whether your holiday is protected.
For more information go to: https://www.abta.com/
All the package holidays we sell are covered by a scheme of financial protection and we’ll tell you before you book if you’re buying a package. For other travel arrangements, please ask us about financial protection. Some of the flights and flight-inclusive holidays on this website are financially protected by the ATOL scheme.
But ATOL protection does not apply to all holiday and travel services on this website. This website will provide you with information on the protection that applies in the case of each holiday and travel service offered before you make your booking. If you do not receive an ATOL Certificate then the booking will not be ATOL protected. If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts will not be ATOL protected.
For more information about financial protection and the ATOL Certificate go to: https://www.caa.co.uk/atol-protection/www.caa.co.uk.